USE AND PRIVACY POLICY
GENERAL REGULATION OF
DATA PROTECTION
Usage Policy
and Privacy
1 - What is this Policy about?
This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.

The objective is that these services are provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.

2 – What is Personal Data?
Personal data is all information relating to a person that identifies that person, or makes him or her identifiable, regardless of the nature and support of the information and including the person’s sound and image.

Examples of personal data we collect: name, phone, email.

By identifiable we mean a person who can be identified, directly or indirectly, namely by reference to an identification number or to other specific elements of his physical, physiological, psychological, economic, cultural or social identity.

3 – How will we use your Personal Data?

Djumbai Sociedade Unipessoal will use the personal data you provide us for the following purposes:

  • To review and respond to your messages, customer support and information requests;
  • For WEBSITE operations and management;
  • To keep a record of your contact details;

These personal data processing operations are an essential tool for your satisfaction and for the activity of Djumbai Sociedade Unipessoal and are carried out in accordance with applicable legislation and best practices.

Your personal data will not be reused for other purposes that are not previously identified or that have no relation to those purposes for which they were initially collected.

4 - Basis for us to process the Personal Data we collect?
The personal data that Djumbai Sociedade Unipessoal processes have specific grounds, depending on the purposes for which they are intended.

In the following table you can see the grounds for the purposes identified above:

PURPOSE

FUNDAMENTALS
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you; Consent for this specific purpose;
For WEBSITE operations and management; Consent for this specific purpose (cookies);

Legitimate interests pursued by Djumbai Sociedade Unipessoal;

To keep track of your contact details; Consent for this specific purpose;
For the adaptation, improvement and modification of the services, namely, through the identification of usage trends, or, to determine the effectiveness of promotional campaigns; Consent for this specific purpose (cookies);

Legitimate interests pursued by Djumbai Sociedade Unipessoal;

5 - What Personal Data do we collect?

The personal data that Djumbai Sociedade Unipessoal collects and processes are only those necessary and suitable for the purposes indicated above.

Djumbai Sociedade Unipessoal will collect and process the following personal data:

PURPOSE DATA
To analyze and follow up on your application process to work with Djumbai Sociedade Unipessoal; EMAIL
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you; NAME; E-MAIL
For WEBSITE operations and management; NAME; E-MAIL
To keep track of your contact details; NAME; E-MAIL
6 - How do we collect your Personal Data?

We will collect your personal data through the forms present on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and e-mail messages you send us.

Your personal data is collected through your device as follows:

  • Through your browser;
  • Through cookies;
  • Through pixel tags and other similar technologies;
  • IP address;
  • Through your User data.

Djumbai Sociedade Unipessoal is committed to treating your data in accordance with the law and in a legitimate manner.

Djumbai Sociedade Unipessoal will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 12 to understand how).

The services of Djumbai Sociedade Unipessoal are not directed to minors, and personal data of minors is not intentionally processed.

7 - What are cookies?
Cookies are small information files that help identify your browser and that can store information, for example, User settings and preferences.

Djumbai Sociedade Unipessoal will store cookies on your equipment to customize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.

With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent can be withdrawn at any time through specific browser tools.

8 - What are pixel tags and other similar technologies?
Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, for example, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns and compile statistics on usage of the Services and response rates.
9 – How do we protect your Personal Data?

Your personal data is kept safe through the adoption of various security measures, of a technical and organizational nature, which ensure that only Employees and the processes that must access them have access to personal data, in accordance with rules created for that purpose.

To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely guarantees that your personal data are stored on servers that are kept in controlled environments with limited access.

Personal data are kept on secure servers, with adequate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of illicit treatment. .

Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS, is a security protocol that protects telecommunications via the internet) and your password is stored using a one-way hash, that is, it cannot be retrieved (or disclosed) by anyone, including Djumbai Sociedade Unipessoal, and can only be reset.

Although we take the care and precautions we deem appropriate to protect the personal data you provide and collect to us, you must be aware that no security system is impenetrable.

Thus, you must be careful, such as, for example, you must keep your password secret and not disclose it to anyone else; If you believe that your password has been misused, you must notify us immediately; you should also be careful to start and end the session each time you close your browser.

10 - How long do we keep your Personal Data?

Your personal data will be kept for the time necessary for the purposes for which they are intended, as listed in this Privacy Policy. So:

PURPOSE TIME
To analyze and respond to your messages, customer support and information requests; 1 year
To analyze and follow up on your application process to work with Djumbai Sociedade Unipessoal; 1 year
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you; 1 year
For WEBSITE operations and management; 1 year
To keep track of your contact details; 1 year

If a specific or mandatory period results from the law, the data retention period will be that. In all other cases, personal data will be kept for a maximum of the times indicated above, periods that Djumbai Sociedade Unipessoal understands as sufficient to fulfill the purposes.

At the end of the storage period, all personal data collected will be deleted.

11 - How you can exercise your Rights:

Before we explain how you can exercise your rights, it is important to know what they are. Thus, the legislation grants you the right to request us to exercise the following rights:

  • Access: right to obtain confirmation that personal data concerning you are or are not processed and, if that is the case, the right to access your personal data;< /li>
  • Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
  • Erasion: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;
  • Limitation of treatment: the right to obtain limitation of treatment if one of the situations listed in the legislation applies;
  • Opposition: the right to object at any time to the processing of personal data concerning you;
  • Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

You also have the right to file a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt)

For the purpose of exercising the rights indicated above, you should contact Djumbai Sociedade Unipessoal through the (appropriate contact form).

If you ask us to delete some of your personal data or its entirety, some of the services requested may not be provided and Djumbai Sociedade Unipessoal will keep the personal data necessary to comply with the legal obligations to which it is bound.

12 - When do we communicate data to third parties?

Djumbai Sociedade Unipessoal may use third parties to provide certain services, in terms of maintenance, technical support, marketing, invoicing or payment management, and they may have access to some of the personal data, namely, the data necessary for the contractual purposes. .

Djumbai Sociedade Unipessoal ensures that the entities that have access to the data are credible and offer high protection guarantees, never being transmitted data beyond what is necessary for the provision of the contracted service, however Djumbai Sociedade Unipessoal remains responsible for the personal data made available.

Djumbai Sociedade Unipessoal may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered by a court order to that effect.

13 - Third party websites
The WEBSITE may contain links to other websites which may collect and process your personal data, and this treatment is the exclusive responsibility of the owners of these websites, and Djumbai Sociedade Unipessoal has no responsibility for their policies and/or practices.
14 - Data Transfers outside the European Union
If data transfers to third countries that do not belong to the European Union may occur, Djumbai Sociedade Unipessoal will comply with the legal rules, namely with regard to the suitability of the destination country regarding the protection of personal data and the requirements, which are applicable to these transfers, and personal data are not transferred to jurisdictions that do not offer guarantees of security and protection.
15 - The minors
The WEBSITE is not aimed at minors under the age of 16, so we ask that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
16 - Sensitive Personal Data
Djumbai Sociedade Unipessoal appreciates that you do not send us or make us aware of any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, relating to health or data relating to a natural person’s sex life or sexual orientation.

If you still send us or make known these categories of personal data, they will be deleted immediately.

17 - Changes to the Privacy Policy
Djumbai Sociedade Unipessoal reserves the right to readjust or change this Privacy Policy at any time, with these changes being publicized.
18 - Our contact details

If you have any questions or concerns regarding this Privacy Policy, please contact us in writing at info@djumbai.pt.

19- Latest version

April 20, 2021. Venda do Pinheiro, Mafra, Portugal.